Exchange Mail on Ios 13 Only Showing Read Emails

The new OME experience doesn't require you to download a split app. If your organisation has updated to the latest OME capabilities, we recommend using Outlook for iOS for a seamless and secure feel reading Microsoft 365 messages. See, How do I open up a bulletin secured past Microsoft 365 Encryption for directions on viewing Microsoft 365 protected messages in other email apps.

How to read, reply to, or forward protected letters from Microsoft 365 in the iOS Mail app

1. Your Information technology department must allow "service-side decryption" for the iOS Mail app.

   Note: Microsoft 365 protected messages tin only be read in the iOS Mail app if your admin has enabled "service-side decryption." This means that Microsoft 365 volition decrypt messages for you before it reaches your iOS Mail inbox.

2. Protected letters from your organization are decrypted by Microsoft 365 earlier reaching your inbox.

3. Open the Mail app and tap the message to view information technology.

   A decrypted message will show a rubber tip near the sensitivity of the electronic mail message:

   

   Messages that aren't decrypted because of admin settings wait like this:

   Annotation:If yous run into this, we recommend using the Outlook for iOS app.

   

4. When y'all reply to a message, Exchange Online will determine whether or non you have rights from your organization to do and so.

   If you lot take permission, Microsoft 365 protects the message back to the sender. If you don't, or the message was sent as "View only" by the sender, you lot'll receive a Non-Delivery Report.

   Annotation:The iOS Mail app is not capable of reading permissions from Exchange Online. Just after you attempt to reply or forrard a protected message will Exchange Online be able to determine your permissions.

   

On Baronial 15, 2018, the Office Message Encryption (OME) Viewer mobile app will no longer exist available on the iOS App Store. If you already have the OME Viewer app installed, yous may continue to employ it.

Utilise the OME Viewer app to view a protected message

Cull your email app in the options below:

Utilise OME Viewer with the Outlook for iOS mobile app

1. Open the encrypted message in Outlook for iOS. When you open the bulletin, you lot'll see an attachment called message.html. Tap the message.html attachment.

   

2. In the message attachment, tap the arrow in the upper right-hand corner. Tap Open in… and and then tap Copy to OME Viewer.

   

   Note:In order to consummate this step, yous must have OME Viewer installed on your iPhone or iPad.

3. In the OME Viewer, tap Use a one-time passcode.

   Note:You may run across an option that says Sign In if y'all are viewing an older message that was sent in August or before. Only go along with the steps outlined here by selecting Utilise a i-fourth dimension passcode.

   

4. Y'all'll receive an e-mail containing the passcode yous need in Outlook for iOS. The email will be sent to the e-mail address to which the original encrypted bulletin was sent. Open the electronic mail and tap the passcode. If prompted to open in OME Viewer, tap Open.

   

   Tip:If you don't see an email from Microsoft 365 Message Encryption, check the Other tab in Outlook for iOS or your junk email box.

You will now exist able to view your encrypted bulletin, download any attachments, or reply with your own encrypted message.

Apply OME Viewer with the congenital-in iOS Mail service app

1. Open up the encrypted message in the iOS Mail app. When y'all open the message, you lot'll see an attachment called message.html. Tap the message.html attachment to open it.

   

2. In the message attachment, tap the top of your screen to display the actions bar. At present tap the arrow in the upper right-hand corner. Scroll right and select Re-create to OME Viewer.

   Annotation:In order to complete this step, you must have OME Viewer installed on your iPhone or iPad.

   

3. In the OME Viewer, tap Apply a one-time passcode.

   Note:You lot may see an choice that says Sign In if you are viewing an older message that was sent in August or before. Just continue with the steps outlined here past selecting Use a former passcode.

   

4. You'll receive an email containing the passcode you demand in your Post app. The email will be sent to the electronic mail accost to which the original encrypted message was sent. Open up the e-mail and tap the passcode. If prompted to open in OME Viewer, tap Open.

   

   Tip:If yous don't meet an email from Microsoft 365 Bulletin Encryption, check your spam folder.

Y'all will at present be able to view your encrypted message, download any attachments, or reply with your own encrypted bulletin.

Use OME Viewer with the Gmail app on iOS

1. Open the encrypted message in the Gmail app. When you open the message, you'll meet an attachment called message.html. Tap the message.html zipper to open it.

   

2. In the bulletin attachment, tap the top of your screen to display the actions bar. At present tap the arrow in the upper right-hand corner. Coil correct and select Re-create to OME Viewer.

   

   Note:In society to complete this step, you must accept OME Viewer installed on your iPhone or iPad.

3. In the OME Viewer, tap Use a one-time passcode.

   Note:Y'all may see an choice that says Sign In if you lot are viewing an older message that was sent in Baronial or before. Simply keep with the steps outlined here by selecting Use a one-fourth dimension passcode.

   

4. You'll receive an e-mail containing the passcode you need in your Gmail app. The electronic mail will be sent to the email address to which the original encrypted message was sent. Open up the email and tap the passcode. If prompted to open in OME Viewer, tap Open.

   

   Tip:If you don't encounter an email from Microsoft 365 Message Encryption, check your spam binder or filter options.

You will now exist able to view your encrypted message, download any attachments, or reply with your own encrypted message.

Employ OME Viewer with the Yahoo Post app on iOS

1. Open the encrypted message in the Yahoo Mail service app. When yous open the bulletin, you'll run across an attachment called message.html. Tap the bulletin.html attachment to open information technology.

   

2. In the message attachment, tap the arrow in the upper right-mitt corner. Tap Open in... and and then tap Copy to OME Viewer.

   

   Note:In order to complete this step, yous must have OME Viewer installed on your iPhone or iPad.

3. In the OME Viewer, tap Use a one-time passcode.

   Notation:You may see an option that says Sign In if you are viewing an older bulletin that was sent in Baronial or before. Simply continue with the steps outlined here by selecting Use a one-time passcode.

   

4. You'll receive an email containing the passcode you need in your Yahoo Mail app. The e-mail will be sent to the email accost to which the original encrypted message was sent. Open up the email and tap the passcode. If prompted to open up in OME Viewer, tap Open.

   

   Tip:If you don't see an email from Microsoft 365 Bulletin Encryption, cheque your spam binder or filter options.

You will now be able to view your encrypted bulletin, download any attachments, or reply with your ain encrypted bulletin.

Apply OME Viewer with an electronic mail app on iOS

1. Open the encrypted bulletin from the email app on your iPhone or iPad. When you open the message, you lot'll encounter an attachment chosen message.html. Tap the message.html attachment to open information technology.

2. Cull Re-create to OME Viewer.

   Note:In order to complete this step, you must have OME Viewer installed on your iPhone or iPad.

3. In the OME Viewer, tap Use a 1-time passcode.

   Note:You may see an option that says Sign In if you are viewing an older bulletin that was sent in August or earlier. Simply continue with the steps outlined here by selecting Utilise a onetime passcode.

4. You'll receive an email containing the passcode. The email will exist sent to the email accost to which the original encrypted message was sent. Open up the email and tap the passcode. If prompted to open in OME Viewer, tap Open.

   Tip:If you lot don't encounter an email from Microsoft 365 Bulletin Encryption, bank check your spam folder or filter options.

Yous will now be able to view your encrypted bulletin, download any attachments, or reply with your own encrypted bulletin.

Do more with your OME Viewer

1. With an encrypted message open in OME Viewer, tap the reply pointer icon.

   

2. Tap Answer or Answer All. You tin besides cull to forward the message.

3. Type your reply and tap Send.

   

Your respond message is encrypted, and an encrypted copy of your respond is sent to you.

1. With an encrypted message open in OME Viewer, tap on the attachment.

2. Tap Preview Attachment to see the attachment within the OME Viewer. You can also choose to Open Zipper in a different app.

Need help accessing your encrypted bulletin? Attempt these tips below:

• If you are stuck on a loading screen or nothing has loaded, exit the app and go through the steps over again.

• If yous don't see your passcode e-mail from Microsoft 365 Message Encryption in your inbox, check your spam binder or filter options.

• If your passcode is no longer valid because 15 minutes or more take passed, go through the steps in a higher place once again to asking a new passcode.

• If you've clicked on the passcode and nothing has loaded, return to the passcode email and tap information technology over again.

• Why does my encrypted message email look different than the screenshots on this page? Organizations who use Function 365 Message Encryption are able to customize their messages to their recipients. While the email may expect different according to the system's branding, the general steps will be the same.

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Source: https://support.microsoft.com/en-us/topic/view-protected-messages-on-your-iphone-or-ipad-4d631321-0d26-4bcc-a483-d294dd0b1caf

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